The Sweetwater Difference
Providing the Best Customer Service in the Pool Industry
We handle all pool needs including: pool opening, pool closing, pool liners, pool safety covers, renovations, repairs, or equipment, and even provide weekly pool maintenance.
We provide the best customer service in the pool industry — you will first notice the difference when someone answers your call. Sweetwater has over half a dozen account managers on-call at all times with one personally being assigned to you.
You will appreciate the professional etiquette and dedication the office and field teams have when we answer your calls and show up to your pool. In addition, the management staff is always ready to respond to any concerns you might have.
Pool Services
We handle all of your pool needs
Pool Openings
Pool opening services by Sweetwater are different. Sweetwater comes back to your pool regularly until your pool is ready to swim.
Your personal account manager is available by phone or email all day long and will get you the answers you need to make sure your pool will be ready when you want it.
Pool Covers
Safety covers provide a beautiful look to your closed pool while also ensuring peace of mind.
Measurement and installation of new safety covers requires knowledge and skills that take years to develop. Ask Sweetwater why they are the best choice to install or replace your cover.
Pool Repairs & Equipment
Everyone wants to spend less whenever possible. Sweetwater will review all your options about repairing vs. replacing so you can make an educated decision about what will cost you less in the long-term.
Pool Liners
A new pool liner is a big expense that every liner pool owner needs to face eventually. That is also the time you should fully evaluate other parts of the pool that might also need improvements.
Sweetwater will evaluate your entire pool and provide multiple recommendations that will insure you don’t have more repairs down the road.
Pool Renovations
Gunite pools have a long life, but after 20-30 years, the age starts to show with missing tiles, ugly surfaces and leaking lines.
Sweetwater has the expertise to fix all cosmetic, structural and plumbing issues along with partnering with a deck company that can bring your pool back to brand new.
Pool Closings
Pool closings are the most critical part of keeping your pool in working order and avoiding costly repairs.
Sweetwater has the professional staff that will ensure your pool is safely put to bed for the winter so you can plan on a trouble free opening.
Weekly Maintenance & Chemicals
We offer weekly services to keep your pool at its best
Maintaining a pool properly requires more than just tossing in chlorine. Sweetwater’s weekly service includes brushing down and vacuuming the entire surface, serving the equipment and chemically balancing the water which will ensure that your pool is always ready to swim.
Service Area & Locations
Sweetwater has two locations, Waltham and Woburn, with 25+ trucks supporting all towns from Canton to Marblehead and Boston to Sudbury. That ensures we can respond to any urgent issue that might arise in a timely manner. It also ensures that we are better at keeping on schedule when bad weather is present.
Waltham Office
175 High Street, Waltham, MA 02453
617-969-7665
service@sweetwaterpoolsupply.com
Waltham Office Serves
Belmont, Boston, Brookline, Canton, Dover, Framingham, Jamaica Plain, Lexington, Lincoln, Medfield, Milton, Natick, Needham, Newton, Newton Centre, Newtonville, Quincy, Sherborn, Sudbury, Waban, Walpole, Waltham, Watertown, Wayland, Wellesley, West Newton, West Roxbury, Weston, Westwood
Woburn Office
285 Salem Street, Woburn, MA 01801
781-938-6880
service@sweetwaterpoolsupply.com
Woburn Office Serves
Arlington, Bedford, Andover, Beverly, Billerica, Boxford, Burlington, Cambridge, Concord, Danvers, Everett, Lexington, Lynn, Lynnfield, Malden, Manchester-by-the-Sea, Marblehead, Medford, Melrose, Middleton, Nahant, North Andover, North Reading, Peabody, Reading, Revere, Salem, Saugus, Stoneham, Swampscott, Tewksbury, Wakefield, Wilmington, Winchester, Woburn
Praise from Clients
Sweetwater has been my pool service company for 4 years and their employees are exceptional. Always professionally and trustworthy.
The customer service here is extremely nice, professional, and caring. The guys that came out to clean, open, and fix my plumbing were amazing. They did an amazing job and I would highly recommend them! I couldn’t have asked for an easier process
These guys are simply the best! I have been a customer for going on 20 years. They do a terrific job!
Been working with this company for nearly 8 years. My Rep Amy has been absolutely great! Good communication and good results when something needs attention!
Quick, reliable and top quality service from skilled professionals. We could not imagine a more satisfactory relationship.
For several years Sweetwater Pool Service Company has provided responsive and reliable service on several pools we manage. Sweetwater is our only choice.
